Service 06
Maintenance & Support
Peak performance every month: updates, monitoring, backups, security and a human who answers.
What’s included
Everything you need, nothing you don’t.
- Core, plugin and theme updates on a staging-first schedule
- Uptime and error monitoring with a human on the end
- Daily offsite backups with tested restores
- Security scanning and hardening
- Monthly health report in plain English
- Content changes and small improvements
- Priority support with a named contact
- Managed hosting option if you want one bill
Our approach
How we do it
Launch day is the start of the relationship. Websites drift: plugins update, browsers change, content grows, and performance erodes unless somebody is watching. We watch.
Updates without surprises
Every update is applied on staging first, checked against automated and visual tests, then promoted. If something regresses, you never see it.
Monitoring that means something
Uptime checks every minute, error tracking and security scans, with alerts that reach a person who can act. You hear from us before you notice anything.
Support from the builders
Requests go to the people who know the code, not a ticket queue in another time zone. Small changes are included; larger improvements are scoped honestly.
Prefer one bill for everything? Our managed option bundles hosting, CDN, email deliverability and care into a single monthly plan.
Outcomes
What you can expect
offsite backups with tested restores
first for every update
health report in plain English
named contact for support
FAQ
Questions we hear a lot
Do you maintain sites you did not build?
Yes, after a short onboarding audit so we know exactly what we are looking after.
What happens if something breaks?
We find out before you do, from monitoring, and fix it. Restores take minutes because backups are tested, not assumed.
Can we cancel?
Any time, with a month’s notice. We would rather earn the renewal than lock it in.
More services
Pairs well with
Web Design
Custom designs for standout online branding, built around your content rather than a template.
Web Development
Sleek, scalable and secure WordPress builds with hand-written code and no page-builder lock-in.
SEO & Digital Marketing
Strategic, measurable campaigns that compound: technical SEO, content and the analytics to prove it.